Professional Services: Selling Expertise, Billing It Accurately

Consulting, IT projects, training — the business is people's time. Your system should treat it that way.

A services company — IT consulting, training, implementation work — doesn't ship boxes; it sells expertise, delivered as projects and subscriptions. Billing accuracy depends entirely on tracking work correctly, not on counting inventory.

The common traps

• Projects (like an ERP implementation) are tracked in a document, disconnected from what's actually invoiced
• Recurring support/maintenance contracts blend into one-off consulting sales
• No visibility into which clients are profitable once you account for hours spent
• Employee expense claims for client visits are reimbursed off-system, with no link to the project

What Odoo brings

Technova's Services package pairs Sales and Accounting with Project, Timesheets and HR: a consulting engagement becomes a project with tasks, hours logged against it feed directly into what gets billed, and monthly support contracts run as recurring sales lines — all reconciled against real accounting, not a side spreadsheet.