Question 1

What exactly is included in the 150 Dhs/month offer?

Accepted Answer

You get access to all applications (sales, purchasing, inventory, accounting, HR, payroll, manufacturing, website) with an unlimited number of users. Your data is hosted in Morocco, on secure servers. Professional support and updates are included. There is no minimum commitment period. Priced at 150 Dhs/month for the first 3 months (*), then 250 Dhs/month.

Question 2

Which industry solutions do you offer?

Accepted Answer

Several ready-to-use fields: pharmacy, property management, inventory, purchasing & logistics, sales & CRM, school, restaurant, payroll & HR, and time & attendance. This list keeps growing and all solutions can be combined. If your field is not listed, we build it for you.

Question 3

What is an ERP?

Accepted Answer

ERP is the technical name for management software that brings sales, inventory, purchasing, accounting and payroll together in one place. At TechNOVA we simply call it your management tool: you enter information once and it updates everywhere.

Question 4

My field is not on the list, can you help?

Accepted Answer

Yes. The fields shown are the ones we have already set up, and we add more as our customers need them. If yours is not there, we study your business, then adapt an existing solution or build a custom one. You get a clear quote after we analyze your needs.

Question 5

Can I use Technova without Internet, at my own premises?

Accepted Answer

Yes. We can install Technova on a computer in your company: it works even without an Internet connection and your data stays with you. We handle the installation and train you to use it. This service is offered by quote.

Question 6

What's the difference between the turnkey solution and the complete setup?

Accepted Answer

The turnkey solution at 150 Dhs/month for the first 3 months (*), then 250 Dhs/month, gives you access to the ready-to-use tool, which you configure yourself. The complete setup is tailor-made support: our consultants analyze your needs, configure Technova to match your processes, migrate your data and train your teams. Both can be combined.

Question 7

Is my data really hosted in Morocco?

Accepted Answer

Yes. Hosting takes place on servers located in Morocco, in accordance with law 09-08 on the protection of personal data. You retain full control of your data, unlike typical online services solutions that store it abroad. Automatic backups are performed daily.

Question 8

Is payroll compliant with Moroccan legislation?

Accepted Answer

Fully. Calculations include CNSS, AMO contributions and IR according to the current Moroccan scale. Payslips comply with the labor code (overtime, paid leave, severance). Accounting entries follow the Standardized General Chart of Accounts (CGNC). Rates are updated with every regulatory change.

Question 9

How long does it take to get started?

Accepted Answer

The turnkey solution is operational within 48 hours. For a full complete setup, expect 4 to 8 weeks depending on the complexity of your processes, the number of features to configure, and the volume of data to migrate. A detailed schedule is set after assessing your needs.

Question 10

Can you import my data from another software?

Accepted Answer

Yes. We import your data from common software used in Morocco: Sage, Excel spreadsheets, or any other system. This includes extracting data (customers, suppliers, products, accounting and payroll history), cleaning it, and importing it into Technova.

Question 11

Are there any hidden fees or extra licenses?

Accepted Answer

No. With the 150 Dhs/month offer for the first 3 months (*), then 250 Dhs/month, all applications are included, without exception. No per-user billing, no additional module license. The only possible extra cost concerns the complete setup, which comes with a transparent quote upfront.

Question 12

How does technical support work?

Accepted Answer

Professional support is included in the 150 Dhs/month offer for the first 3 months (*), then 250 Dhs/month. Our team based in Morocco responds in French and Darija, via ticket, email and phone. Requests are handled within 24 business hours. For more advanced needs, priority support packages are available.

Answers to common questions